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How to Unfreeze Your Credit

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How to Unfreeze Your Credit Title Image

Maybe you put a freeze on your credit if you’ve been a victim of identity theft or want to protect yourself from it. When you apply for a credit card, loan or mortgage, the lender will need to run a credit check. That means you’ll need to unfreeze your credit with one, two or all three of the credit bureaus—depending on which ones the lender pulls credit reports from. 

You must request unfreeze your credit with each bureau individually. Placing, temporarily lifting or permanently removing a security freeze on your credit is free by federal law. There is no limit to the number of times you can unfreeze your credit. A request to remove a credit freeze made either online or via a phone call is usually in effect within an hour or less. 

Options for Unfreezing Your Credit

There are many ways you can lift a freeze. You can temporarily lift it or you can lift it only for certain creditors, for example. How you choose to unfreeze your credit depends on why you froze it in the first place. Here are some options to consider.

Temporarily lift the security freeze

If you still have fraud concerns but need to apply for credit or a loan, you can temporarily unfreeze your credit for a specified amount of time. After the period has passed, your credit is automatically refrozen. 

Permanently remove the freeze

You can choose to have your credit freeze permanently removed. You can place a freeze again in the future, but while your credit is unfrozen, it could open you up to potential fraud and identity theft. 

Give a specific creditor access

When you unfreeze your credit with a bureau, they can issue you a code to give to a specific creditor. This allows that creditor, and only that creditor, to check your credit report. Limited access increases the security around your credit report and identity. 

Subscribe to plans for locking and unlocking your credit report

A security credit freeze is federally regulated and is required to be free, however, each credit bureau offers the option of subscribing to more in-depth services for credit monitoring and fraud vigilance. They offer different levels of subscriptions.

When you subscribe, you can lock and unlock your credit report in a mobile app, using a variety of ID verification techniques. That being said, both locking and freezing your credit ultimately achieve the same result.  

Set up fraud alerts

A fraud alert can be placed on your credit file for one year. It notifies creditors that you are, or may be, a victim of fraud. Creditors are then encouraged to take extra steps to verify your identity (such as calling you directly) before opening a new credit account in your name or making changes to an existing one.

Unlike a credit freeze, you only need to request a fraud alert with one of the credit bureaus—they’ll notify the other two. Alerts are free, easy to set up and may be a good option if you want to be cautious but don’t want to freeze your credit.

Options to Consider When Unfreezing Your Credit Image

How to Unfreeze Credit with Equifax

Online: Sign up for or log in to your “myEquifax” account. Request the unfreeze by verifying your demographic information, like your social security number. You don’t need a PIN when you unfreeze your credit online with Equifax.

By phone: Call 800-349-9960. You’ll need to provide basic demographic information, along with the 10-digit PIN you were assigned when you froze your credit. 

By mail: Complete and send in this form to the address provided, marking that you want to lift a freeze. Along with the basic info, you’ll need to provide proof of identification, proof of address and the PIN you received when you placed the freeze.

Equifax Information Services LLC

P.O. Box 105788

Atlanta, GA 30348-5788

How to Unfreeze Credit with Experian

Online: Fill out the form to remove a security freeze. Provide details like your name, birth date and email address. You’ll need the 5 –10 digit PIN that was assigned when you put a freeze on your credit. 

By phone: Call 888-397-3742 and provide the basic information along with your PIN.

By mail: Submit a written request with your demographic information and proof of your identification and address to: 

Experian Security Freeze

PO Box 9554

Allen, TX 75013

How to Unfreeze Credit with TransUnion

Online: Go to their Credit Freeze page and click on “Unfreeze My Credit.” Create an account or log in to an existing account. You’ll need to verify your identity by answering three questions specific to you. They also offer the service on their myTransUnion app, available in the App Store or GooglePlay

By phone: Call 888-909-8872 and provide the same information.

By mail: Send your written request to:

TransUnion

PO Box 160

Woodlyn, PA 19094

How to Contact the Credit Bureaus to Lift a Credit Freeze Image

Does Unfreezing Your Credit Help Your Credit Score?

Freezing and unfreezing your credit doesn’t directly affect your credit score, but it’s likely you froze your credit because of an unfortunate situation—like identity theft or a data breach.

Placing a credit freeze with Equifax, Experian and TransUnion can be a valuable tool in controlling damage and preventing further hardship. A freeze prevents others from opening new accounts on your credit file. That’s why freezing your credit can indirectly help protect your credit score.

Even with freezing and unfreezing your credit, you should be vigilant for fraudulent activity. Keep in mind that even if your credit is frozen, if the fraudster has your bank account or credit card numbers they can still financially harm you by making purchases.

If you’re concerned that an unknown third party has your bank or credit card details, you should contact your bank or credit card providers immediately. 

How Credit Repair Services Can Help 

The team at Lexington Law can help you clean up your credit report. They’ll work with you to ensure that everything is accurate and fairly reported. With credit repair services, they advocate for you and help you achieve the best credit profile possible. Contact the credit repair consultants at Lexington Law today for a free consultation.

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Credit Cards

How to identify credit repair scams

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The information provided on this website does not, and is not intended to, act as legal, financial or credit advice. See Lexington Law’s editorial disclosure for more information.

If you have poor or damaged credit and want to repair it, you may have considered using a credit repair service to help. Unfortunately, there are many companies and individuals that want to take advantage of unsuspecting consumers needing help with their credit. 

While there are legitimate companies that can help you repair your credit, there are also credit repair scams that are only after your money and your information for identity theft purposes. To keep both safe, we created this guide to help you tell the difference between legitimate credit repair companies and credit repair scams.

Five signs of a credit repair scam

There are many things credit repair companies are not allowed to do or promise customers. If it sounds like it’s too good to be true, it probably is, and you should steer clear of that company. We’ve put together a list of signs you should watch out for when working with credit repair companies.

1. Guaranteed results

Under the Credit Repair Organizations Act (CROA), credit repair companies cannot guarantee results. Here are a few common examples of false promises unethical credit repair companies might make:

  • Improvement to your credit score
  • Results in a fixed time period
  • Removal of all of negative items, even if they are accurate

2. Up-front payment is requested

The CROA prohibits credit repair companies from asking for any payment before they render services. Many scammers know that most consumers don’t know this and, as a result, promise a quick turnaround on credit repair for a large upfront payment.

Some illegitimate credit repair companies may not allow you to cancel unless you pay a fee. All credit repair companies are required by law to give you at least three days to cancel services with them and there is no penalty for canceling.

3. Claims a new identity is needed 

A credit repair company can’t promise or offer you a new identity. Anyone offering you a new identity is a fraud. Besides guaranteeing results, scammers may try to promise you a clean slate with a new Employer Identification Number (EIN) or a Credit Privacy Number (CPN).

They tell you to use these numbers on your future credit applications instead of your Social Security Number. We explain more about common credit repair scams below.

4. Don’t explain your legal rights

Credit repair companies should explain your legal rights to you from the beginning. These are a few common things an unethical credit repair company might do.

  • Tells you not to contact the credit bureaus directly
  • Doesn’t give you a copy of the contract to review before signing
  • Fails to inform you that you can repair your credit yourself without the help of a credit repair company
  • Leaves out important information from the contract, like the date services will be executed or the amount you will pay

If you feel like the company isn’t telling you everything or refusing to answer your questions, you should seek services elsewhere.

5. Asks you to misrepresent information

Finally, an unlawful credit repair company might ask you to misrepresent your information. This can range from unlawfully using an EIN or CPN number in place of your social security number to claim you are a victim of identity theft when you’re not.

five signs of a credit repair scam

Common credit repair scams 

You’ll most likely see credit repair companies illegally promising results. However, it’s important to familiarize yourself with other scams so you understand what is and is not legal. We highlighted a few common ones below.

File segregation schemes 

A file segregation scheme is when a company or individual offers to give you an Employee Identification Number (EIN) to use in place of your Social Security Number when you apply for credit. It’s illegal for companies to do this, and it’s illegal for consumers to obtain one to use in place of their Social Security Number. 

Credit privacy numbers 

Like an EIN, a Credit Privacy Number (CPN) is created by scammers to use in place of your Social Security Number when applying for credit. Simply put, a CPN is a fake Social Security Number. Usually, these are created using somebody else’s identity, and using one can be considered identity theft. 

Tradeline renting 

Tradeline renting is when you pay for authorized user status so that the tradeline shows up on your credit reports to improve your score. This doesn’t repair any negative information on your credit, but adding a positive tradeline to your credit report can boost your score.

While this isn’t necessarily illegal, it can get you into trouble. There is nothing wrong with a loved one adding you as an authorized user. However, if you pay to “rent” a tradeline from a stranger, you don’t know how it will impact your credit and it may be a scam to get your money. 

credit repair scams to watch out for

What to do if you are scammed

There are a few things you can do if you realize you’ve fallen victim to a credit repair scam. Take a look at your options below.

who to report a credit repair scam to

Can credit repair companies fix your credit?

Yes, a legitimate credit repair company can help you work to remove inaccurate negative items from your record that may be damaging your credit score. Here are ways to recognize a legitimate, expert credit repair company. Although you can work to repair your credit yourself without a credit repair company, ideally a credit repair company would make the process much easier. Here are some signs of a legitimate, expert credit repair company:

  1. They create a repair strategy custom to your unique situation. A good credit repair company will customize their course of action only after evaluating your credit reports and credit history. Everyone’s credit history is different, and their approach to repairing your credit should reflect that. 
  2. Maintain communication with you during the process. A credit repair company that maintains scheduled calls, emails or any other form of communication with you will help you stay up-to-date with their progress. They shouldn’t keep you in the dark as they’re conducting their services. 
  3. Informs you of your rights from the beginning. At the time of signing, a credit repair company should provide two documents: a disclosure of your right to repair your credit yourself and a detailed contract of services.
  4. Make realistic claims about their services. Like we said above, credit repair companies cannot guarantee results. A legitimate credit repair company will not guarantee timeframes or point changes, but they can guarantee the delivery of services—access to credit monitoring tools, or letters delivered on your behalf. 

How to safely repair your credit

Making payments on time and disputing inaccurate information on your credit reports can help you repair your credit. While you can do this on your own, a professional credit repair firm like Lexington Law Firm will make the process easier and more efficient.

Lexington Law Firm proudly adheres to CROA to make sure we give our clients the best experience possible. For over a decade, we’ve helped clients challenge information that is unfair, inaccurate and unsubstantiated. Give us a call today for a free, personalized credit report consultation.


Reviewed by John Heath, Directing Attorney of Lexington Law Firm. Written by Lexington Law.

Born and raised in Salt Lake City, John Heath earned his BA from the University of Utah and his Juris Doctor from Ohio Northern University. John has been the Directing Attorney of Lexington Law Firm since 2004. The firm focuses primarily on consumer credit report repair, but also practices family law, criminal law, general consumer litigation and collection defense on behalf of consumer debtors. John is admitted to practice law in Utah, Colorado, Washington D. C., Georgia, Texas and New York.

Note: Articles have only been reviewed by the indicated attorney, not written by them. The information provided on this website does not, and is not intended to, act as legal, financial or credit advice; instead, it is for general informational purposes only. Use of, and access to, this website or any of the links or resources contained within the site do not create an attorney-client or fiduciary relationship between the reader, user, or browser and website owner, authors, reviewers, contributors, contributing firms, or their respective agents or employers.

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What is purchase APR for credit cards?

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The information provided on this website does not, and is not intended to, act as legal, financial or credit advice. See Lexington Law’s editorial disclosure for more information.

A purchase annual percentage rate (APR) determines the amount of interest that is added to an outstanding credit card balance each month. While the rate is calculated by the year, the interest charge is added monthly to the unpaid balance.

Most credit cards include a purchase APR—annual percentage rate—that is used to calculate the interest on an unpaid credit card balance. 

While APR is an annual percentage rate, credit card interest is actually applied monthly by calculating one-twelfth of the APR. For example, a credit card with an APR of 24 percent would have a 2 percent interest charge added monthly to any outstanding balance. 

Since APR is only applied to outstanding balances, interest charges can be avoided entirely by paying off the full balance of a credit card by the due date each month. 

Read on to learn more about different aspects of APR as well as real-world examples of how APR works. 

Important aspects of credit card APR

Although APR is a straightforward calculation, there are a few important details to consider when looking at a credit card’s APR. Keep in mind that credit cards often have multiple APRs and that APR can change over time. 

Credit cards often have multiple APRs

When discussing APR, most people refer to a credit card’s “purchase APR,” also referred to as “standard purchase APR.” This is the rate that’s applied to regular purchases, including goods and services. 

Different types of APR. Purchase APR, cash advance APR, penalty APR and balance transfer APR.

However, credit cards can do more than just make purchases, so there are several other APRs depending on the activity:

  • Cash advance APR: If you use a credit card to receive a cash advance, you’ll pay interest according to the cash advance APR. Often, the rate for cash advances is higher than normal purchases. Also, interest typically begins to accrue immediately rather than after the due date for the monthly bill. 
  • Balance transfer APR: After you transfer a balance from any line of credit to a credit card, interest will begin to accrue at the rate set by the balance transfer APR. Some credit cards offer a promotional period where transferred balances accrue no interest. 
  • Penalty APR: When your credit card payments are late—typically by more than 60 days—many credit card companies will institute a higher penalty APR, which can affect both the outstanding balance as well as future purchases on the credit card. Penalty APRs can also be activated for other reasons outlined in a cardholder agreement. 

Understanding all of these different kinds of APR makes it easier for you to use credit cards to their fullest while avoiding costly interest payments. 

That said, it’s also important to note that APR is not a permanent number, and it can change over time for a variety of reasons.

APR can change over time

The initial APR for purchases and other activities will be laid out in the cardholder agreement you sign when the card is issued. Typical APR ranges from 15 percent to 22 percent, but cards can have higher or lower APR for a variety of reasons. In any case, the initial APR for your credit card may change over time.

Reasons APR may change over time.

Here’s what you need to know about how and why APR changes over time.

  • Introductory APR: Some credit cards include a lower introductory or promotional APR for a set period of time, usually between three and 24 months after the credit account is opened. After the introductory period ends, a higher APR takes effect. 
  • Variable APR: Some credit cards have a variable APR that is tied to economic factors, like the “prime rate,” which is published by the U.S. Federal Reserve. As this number changes, the APR on your credit card will change as well. 
  • Penalty APR: As noted above, certain actions—like late payments—can lead to a penalty APR that is often significantly higher than the standard APR. The APR often decreases again after six months or more of on-time payments. 
  • Credit score change: If you have a significant change in your credit score, the credit card company may raise or lower your purchase APR accordingly. 

Although APR can change, credit card companies are generally not allowed to change your APR in the first year of your account’s existence. Credit card issuers typically provide notice at least 45 days before increasing a card’s APR. There are a few exceptions to this rule, however, like if your promotional period ends within the first 12 months of your account being opened. 

Let’s take a look at some examples of how purchase APR works. 

Examples of purchase APR

Looking more closely at different purchase APRs makes it clear that interest rates make a big difference when you carry a balance on your credit card.

Example of how purchase APR works.

Let’s imagine that you purchase a $2,500 exercise bike with your credit card and plan to pay off the balance over the next 21 months. 

With a credit card that has a 25 percent APR, you’ll spend $148 each month to pay off the balance for that purchase, and you’ll have paid for more than $600 of interest along the way. 

With a credit card that has a 15 percent APR, your monthly payment will be $136 until the balance is paid off, and you’ll accrue $358 of interest as you make payments.

With a credit card that has a promotional 0 percent APR for 12 months (then a 15 percent APR), your monthly payment will be $122, and you’ll only accrue $66 of interest over the course of the 21 months.

Clearly, different purchase APR can make a big difference when it comes to paying off credit card debt. 

Getting a card with a low APR may depend on a person’s credit history, if you need help managing your credit profile, Lexington Law Firm provides qualified credit repair services. 


Reviewed by Horacio Celaya, Associate Attorney at Lexington Law Firm. Written by Lexington Law.

Horacio Celaya was born in Tucson, Arizona but eventually moved with his family to Mexicali, Baja California, Mexico. Mr. Celaya went on to graduate with Honors from the Autonomous University of Baja California Law School. Mr. Celaya is a graduate of the University of Arizona where he graduated from James E. Rogers College of Law. During law school, Mr. Celaya received his certificate in International Trade Law, completing his thesis on United States foreign direct investment in Latin America. Since graduating from law school, Mr. Celaya has worked in an immigration firm where he helped foreign investors organize their assets in order to apply for investment-based visas. He also has extensive experience in debt settlement negotiations on behalf of clients looking to achieve debt relief. Mr. Celaya is licensed to practice law in New Mexico. He is located in the Phoenix office. 

Note: Articles have only been reviewed by the indicated attorney, not written by them. The information provided on this website does not, and is not intended to, act as legal, financial or credit advice; instead, it is for general informational purposes only. Use of, and access to, this website or any of the links or resources contained within the site do not create an attorney-client or fiduciary relationship between the reader, user, or browser and website owner, authors, reviewers, contributors, contributing firms, or their respective agents or employers.

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3 ways to remove a closed account from your credit report

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The information provided on this website does not, and is not intended to, act as legal, financial or credit advice. See Lexington Law’s editorial disclosure for more information.

You can remove closed accounts from your credit report in three main ways: dispute any inaccuracies, write a formal “goodwill letter” requesting removal or simply wait for the closed accounts to be removed over time. That said, removing closed accounts can affect your credit score, so make sure you consider your situation first.

While it’s not always possible to remove a closed account from your credit report, it is straightforward to attempt to do so. However, it’s not always beneficial to remove closed accounts, and in some cases, it could even lower your credit score.

In general, you should try to remove a closed account with inaccurate negative information, but you should probably leave any accounts that are yours that are having a positive effect on your credit history.

Below, we’ll talk about whether you should try to remove closed accounts from your credit report, how closed accounts may affect your credit score and how to remove closed accounts. 

Should you remove closed accounts from your credit report?

You should attempt to remove closed accounts that contain inaccurate information or negative items that are eligible for removal. Otherwise, there is generally no need to remove closed accounts from your credit report. Inaccurate information could be pulling down your credit score and should be addressed, but older accounts with a good history may be helping your score. 

Even after closing an account—like a personal loan or credit card—the information related to your balances and payment history stays on your credit report for many years. In fact, both accounts closed in good standing and negative items or collection accounts may remain on your credit report for seven to 10 years. 

Deciding whether to try to remove a closed account ultimately comes down to understanding the factors that affect your credit score.

Deciding whether to remove closed accounts. Try to remove close accounts if they are: inaccurate, negative, fraudulent. You can leave closed accounts if they are: in good standing, helpful for credit utilization, beneficial for credit history.

Your credit score is calculated based on five main factors: payment history (35 percent), credit utilization (30 percent), length of credit history (15 percent), different types of credit (10 percent) and new credit (10 percent). 

Because a credit report includes both open and closed accounts, some of these credit factors can be affected by a closed account being removed from your report. For example, if you made payments on a personal loan for a number of years and that account is removed from your report, your length of credit history could decrease.

Having a closed account removed from your report may not affect your score, but in many cases, it is wise to leave accounts in good standing on your report, as they could have a positive impact overall. 

However, closed accounts with negative items eligible for removal and inaccurate information can lead to a lower score, so working to get those accounts removed is part of a sound credit repair strategy. 

Read on to learn how to get rid of closed accounts from your credit report.

How to remove closed accounts from your credit report

If you need to attempt to remove a closed account from your credit report—especially one that includes inaccurate information or negative items—there are three ways to do so. You can either dispute inaccurate information with the credit bureaus, write a formal “goodwill letter” to request removal or simply wait until the account is removed after a period of time. Each of these approaches can be useful depending on your particular situation.

Three ways to remove a closed account from your credit report: dispute inaccurate information, wait for the account to drop off your report, write a "goodwill letter."

Read on to learn more about when to try each of these different methods for getting a closed account off your credit report.

1. Dispute inaccurate information

If a closed account on your credit report includes inaccurate information, you can dispute the information and potentially get the item removed from your report. 

You can dispute the information using the following process:

  1. Send a letter to the three major credit bureaus—TransUnion®, Experian® and Equifax®—that explains what information you are challenging, why you believe it is inaccurate and that you would like it removed.
  2. Similarly, send a letter to the financial institution that provided the information to the bureaus.
  3. Wait for responses, then look at your updated report and score.

We have a guide that details the dispute process to help you along the way. 

2. Write a “goodwill” letter

A goodwill letter is a formal request to a creditor asking for a negative item to be removed. 

Although creditors are not required to remove negative items upon request, they may be willing to do so if you have a long history with them or if there were special hardships that led to the negative item. 

However, goodwill letters are generally useful only for late or missed payments rather than collections, repossessions or other more significant negative items.

In addition to goodwill letters, you can also request that an account is removed using a “pay for delete” letter. These letters can lead to an agreement with a collection agency to remove an account in exchange for a set payment. That said, the collection agency may decide not to remove the account, and the original account that went to collections may remain on your report. 

3. Wait for the closed account to be removed over time

Closed accounts do not stay on your report forever, so it’s possible to simply wait it out until a closed account is removed.

Accounts that were closed can remain on a credit report for around seven to 10 years. 

When an older closed account with negative information is potentially lowering your score, eventually it will drop off your report. Additionally, positive information about closed accounts also leaves your report over time, so it’s important to continue to practice good credit habits with a variety of account types.

If your credit report contains closed accounts with negative items or inaccurate information, the team at Lexington Law Firm can assist you with credit repair. By analyzing your credit report and assisting with disputes, our team can help you make strides in improving your credit score.


Reviewed by Kenton Arbon, an Associate Attorney at Lexington Law Firm. Written by Lexington Law.

Kenton Arbon is an Associate Attorney in the Arizona office. Mr. Arbon was born in Bakersfield, California, and grew up in the Northwest. He earned his B.A. in Business Administration, Human Resources Management, while working as an Oregon State Trooper. His interest in the law lead him to relocate to Arizona, attend law school, and graduate from Arizona State College of Law in 2017. Since graduating from law school, Mr. Arbon has worked in multiple compliance domains including anti-money laundering, Medicare Part D, contracts, and debt negotiation. Mr. Arbon is licensed to practice law in Arizona. He is located in the Phoenix office.

Note: Articles have only been reviewed by the indicated attorney, not written by them. The information provided on this website does not, and is not intended to, act as legal, financial or credit advice; instead, it is for general informational purposes only. Use of, and access to, this website or any of the links or resources contained within the site do not create an attorney-client or fiduciary relationship between the reader, user, or browser and website owner, authors, reviewers, contributors, contributing firms, or their respective agents or employers.

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