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7 Steps to Take After a Car Repo



Having your car repossessed isn’t a great feeling, not to mention it’s inconvenient! However, you may be able to get your vehicle back. Here are seven steps to take if you find your car has been repo’d by your lender.

1. Know Your Repo Rights

7 Steps to Take After a Car RepossessionYou have rights when it comes to a vehicle repossession, and there are things that a lender and repo man can and can’t do when they recover the car.

After your vehicle is towed away, you have the right to know where it is sent so you can recover your personal items from the cabin.

The recovery company hired by your lender isn’t allowed to repossess your car out of your locked garage or “breach the peace” while they take it (such as breaking your door down to get to it). They can, however, repo it while you’re at work, in the grocery store, or right from your own driveway.

2. Contact Your Lender

When your vehicle gets repossessed, there’s usually a reason. Oftentimes, it’s a response to missed payments and defaulting on the loan. Your lender can act as quickly as allowed in your loan contract. Some reserve the right to take your car after only one missed payment, so check your loan contract for details on how soon they can repo your vehicle.

After your car is repossessed, contact your lender and ask exactly why. Although they have likely sent you in writing about the repo, you should still contact them. While the most common reason is missing payments, some lenders repossess vehicles because of a lapse in auto insurance coverage. See if you can work something out with them quickly and solve the issue.

Some lenders offer you the ability to reinstate the loan if you make up all of your missed or late payments, or they may ask for the full loan balance in one lump sum payment. You won’t know your options until you ask, so act quickly if you want a chance to get the car back.

3. Consider the Auction

After a vehicle is repossessed, it’s usually put up for auction. Most lenders send you a letter telling you when and where the auction is set to take place, since you have the right to bid on the car and gain full ownership if you have the cash.

If the vehicle is purchased at auction, that selling price is put toward your loan balance. If the auction didn’t yield enough money to cover the total balance of your auto loan, this is called a deficiency balance, and you’re responsible for paying it.

4. What’s Next for You?

If your car was repossessed and you’re unable to reinstate the auto loan, it might be a better idea to let it go. If you’re behind on the payments due to an unforeseen life event, or if you’re in over your head, it may be a better idea to pay the deficiency balance, if there is one, and move on.

Take time to evaluate what you need next regarding your financial health: can you afford the payments if you get the vehicle back, and are you at risk for getting the car repossessed again?

5. Know Where Your Credit Stands

After a repossession, your credit reports aren’t going to like it very much. Repos can cause major damage, and have the potential to lower your credit score around 100 points, but this varies. Keep in mind, the actual repossession is only one part of the credit damage you incur after a repo.

The missed or late payments that likely lead to the repossession hurt your credit, too. Payment history is the single most influential part of your FICO credit score, making up 35% if it. A vehicle repo and any missed payments associated with it can remain on your credit reports for up to seven years before they fall off.

After a repossession, check your credit reports, see what’s being reported, and learn where your credit score sits. You can request your credit reports for free from

6. Getting Another Vehicle

After a repossession, most lenders aren’t likely to consider you for auto financing for a while. If the repo on your credit reports is less than a year old, you’re likely to be turned down for a car loan by most direct and third-party auto lenders. For those who need a vehicle immediately following a repossession, there are dealerships that aren’t as concerned about your credit reports as traditional lenders.

Buy here pay here (BHPH) dealers don’t usually check their borrowers’ credit reports during the approval process. While a BHPH used car lot has some disadvantages – like assigning higher than average interest rates, requiring a down payment, and maybe not reporting your loan to the credit bureaus – it’s an auto financing option that many bad credit borrowers look to.

And of course, you have the option to buy an inexpensive vehicle with cash. Cash is king, and if you have the money on hand to buy from a private seller, there’s typically no credit check involved in a private car sale.

7. Give Yourself Time to Heal

Time heals credit scores. While a repo can hurt your credit score now, a negative mark’s impact on your credit score lessens after each passing year.

After a year has passed following a vehicle repossession, you can look into subprime lenders that are signed up with special finance dealerships. Subprime auto lenders report their loans to the credit bureaus, and work with credit-challenged borrowers. With timely payments on a subprime car loan, you can rebuild your credit for future credit chances.

While you’re letting your credit reports heal, focus on repairing your credit in other areas, too.

Finding a Dealership Near You

Locating a dealer that can work with your credit can be a hassle, but we want to make it easier. Here at Auto Credit Express, we have a network of dealerships all over the country that assist bad credit borrowers.

To get matched to a dealer near you, fill out our free auto loan request form. There’s never an obligation to buy anything, and we’ll get to work for you right away.

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Is There a Difference Between No Credit and Bad Credit?



The short answer is yes, and understanding the difference could be instrumental in getting better credit.

No credit and bad credit often get grouped together. It’s understandable why, as they both sound similar enough. And if you have either, the next step forward is to focus on improving your credit.

The two situations aren’t the same, though. It’s important to know the difference, because the right way to build your credit often depends on whether you have no credit history or bad credit.

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The difference between no credit and bad credit

Having no credit means that there’s not enough information on your credit file to calculate a credit score for you. It’s also known as being credit invisible. Sadly, this is an issue that affects millions of Americans.

There aren’t any problems on your credit file; the credit bureaus just don’t have enough data on you. That means when a lender or any other third party checks your credit, there’s nothing to go on.

Meanwhile, “bad credit” is a common term used to describe a low credit score. That low score is because of negative items on your credit file, such as not paying your credit card bill.

When you have no credit, the solution is to build your credit. When you have a low credit score, the solution is to rebuild your credit. Now, let’s look at how you can do each one.

How to build credit for the first time

Here’s the simplest way to build credit:

  • Open a credit card.
  • Use the credit card for at least one purchase per month.
  • Always pay your credit card bill on time and in full.

It’s that easy; that’s all you need to do to get a good credit score. When you use a credit card and pay the bill on time, you establish a positive payment history. That’s the biggest credit scoring criteria.

The tricky part when you have no credit is finding a credit card you can qualify for. Secured credit cards are one of the most common options for consumers in this situation. You pay a security deposit for this type of card, so it’s possible to open a secured card even if you have no credit.

If you’re in college, credit cards for students are available. These are often an option for applicants without any credit history.

How to rebuild a low credit score

It’s a little more complicated to rebuild your credit. First, you need to find out what negative items are affecting your credit score. Here’s how to start:

  • Use an online credit score tool to check your score and learn about any items damaging your credit. If you have a credit card, there may be a credit score tool in your online account. If not, there are plenty of free ways to get your credit score.
  • Request your credit report from the three consumer credit bureaus (Equifax, Experian, and TransUnion). You can pull a free annual credit report from each bureau, and through April 2022, you can get free weekly credit reports. Your credit report will show you exactly what’s affecting your credit.

Once you know what’s affecting your credit, you can work on correcting it. Below are a few of the most common issues and how to fix them.

Problems with your payment history

This includes anything related to not paying a bill on time, from late payments to having accounts go to collections.

The first step is catching up on your payments. If you can’t pay in full, contact your creditors and see if you can set up a payment plan with them. They may be willing to work with you if that means you’ll be making regular payments.

Next is rebuilding your payment history. The easiest option is to use a credit card at least once per month and pay in full by the due date. Why do you need to use a credit card? Credit card companies report on-time payments to the credit bureaus, which helps your credit score. With other types of bills, your on-time payments typically don’t get reported to the credit bureaus. That means you may not be able to improve your payment history with rent, utilities, or other monthly bills.

If you already have credit cards, you can continue using them to rebuild your payment history. If you don’t, look for secured credit cards and apply for one you like.

Using too much of your credit

A big factor in your credit score is your credit utilization ratio — your credit card balances divided by your credit limits. If this number gets too high, it can lower your credit score. The standard recommendation is a credit utilization ratio of under 30%.

Let’s say you have one credit card with a $4,000 balance and a $5,000 credit limit. That would put your credit utilization at 80% ($4,000 divided by $5,000 is 80%), a very high number that would decrease your credit score.

Fortunately, only your current credit utilization matters. Once you pay down your credit card balance, your credit score will bounce back.

Errors on your credit history

A low credit score may be due to an error and not any action on your part. This is why it’s so important to pull your credit reports from each credit bureau. By reviewing those, you can see if there are any mistakes.

If there are errors on your credit report, you can go to the credit bureau’s website to dispute them online and get them removed.

A low credit score and a nonexistent credit score are both things you can change. After you determine exactly what the issue is, you’ll be able to choose the best solution to fix it.

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‘There is no new normal’: Worcester small business owner pivoted during COVID-19 and expects only more change after pandemic



It took about eight minutes for the bank to reject Natalie Rodriguez’s application for a loan through the Small Business Administration.

Rodriguez opened Nuestra, a Puerto Rican inspired restaurant in Worcester, in January of 2020. When COVID-19 arrived months later she discovered Nuestra wasn’t eligible for the federal or state funding that thousands of other establishments received.

To qualify, restaurants were required to show payroll and salary for years before 2020. Those figures didn’t exist for a restaurant that weren’t open in 2019.

“[I was] determined and knew that ‘no’ is not an OK answer,” Rodriguez said. “A door may close but you may need to kick down another door.”

Rodriguez then applied for conventional loans only to be led to more closed doors. Less than 10 minutes after applying for an Economic Injury Disaster Loan, she received notice that her poor credit score resulted in her application being denied.

Rodriguez used the dead end with the SBA to create a new path for herself and Nuestra.

She not only learned how to improve her credit but wanted to ensure others didn’t have to follow her journey as an entrepreneur.

Rodriguez extended the “Nuestra” brand to include financial advising. She started Nuestra Financial in April of 2020.

“Now I’m helping others. I’ve been able to restore my credit,” Rodriguez said. “I’ve been able to help others restore their credit and be able to help them make a business themselves if they so choose. I’ve been able to survive.”

Without grants and other funding, Rodriguez managed to keep her restaurant open through funds generated from Nuestra Financial.

“I was very quiet about it in the beginning. I didn’t want people to be like, ‘Oh look at this girl, she just opened a restaurant in the middle of a pandemic,’ and talk smack,” Rodriguez said. “About a month or two later, a light bulb hit and I was like, nobody pays my bills but me. I needed to mind my own business and not worry about what other people thought.”

In creating Nuestra Financial, Rodriguez said she’s helped Worcester residents restore their credit and purchase new vehicles and homes.

Rodriguez said financial literacy is rarely taught to children in school and wasn’t something she learned. When a situation arises like a rejection notice for an economic disaster loan, many don’t know how to respond or where to find answers.

Rodriguez said she’s helped young and old people, along with those who have bad credit or no credit.

“We lack the confidence, including myself, because we weren’t taught,” Rodriguez said. “So if you don’t know something, you weren’t taught, you’re not going to be confident about it.”

Coming out of the pandemic, Rodriguez remains confident about both her businesses. Nuestra, the restaurant, while closed for daily service continues to provide catering services. Rodriguez is still preparing what the future holds for the restaurant but plans to announce an update soon.

As masks start to become less a part of daily routines, Rodriguez, as a small business owner, doesn’t envision many differences from this year to last.

So many aspects of life remain uncertain from rising food costs to a potential third booster for vaccines and whether the country will ever reach herd immunity for COVID-19.

The pandemic arrived with Rodriguez immediately pivoting. As it approaches its potential end, Rodriguez will continue to do what helped her to navigate it.

“I feel like there is no new normal just yet,” Rodriguez said. “I think we’re all just trying to adjust and pivot at the same time and getting creative. I think it’s where we all are.”

Related Content:

Owner of Worcester’s Nuestra restaurant, closing due to COVID impact, has something she’d like to say to Gov. Baker

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Columbus Mattress Wholesale moves to newer, larger Gahanna store



More than four years back, Cathryn Clark’s boyfriend, Christopher Robbins, was on the hunt for a new mattress. He just couldn’t find one at an affordable  price. 

Clark, 29, and Robbins, 34, who are now engaged, were living in Franklinton, where they still live today.

They had no experience owning or operating a small business; Robbins worked as a retail assistant for SAS Retail Services while Clark worked as the communications director for two Methodist churches. 

But in 2017, Robbins, with Clark at his side, took the leap and opened Columbus Mattress Wholesale on the West Side, with the goal of  helping low-income consumers secure mattresses and other bedtime products.  

“We really wanted to bring a store to people that, you know, they weren’t paying an arm and leg, but they still could get a good night’s sleep,” Clark said.

Customers at Columbus Mattress Wholesale can pay cash or credit, for example, but the business also works with financing companies that serve people without credit scores, with bad credit or who are lower income. 

Last month, the business made a big move. It expanded from its original location on Harrisburg Pike to a store double the size at 435 Agler Road in Gahanna.

Clark said she and Robbins saw a need in the broader area, with many of their customers coming from outside the Hilltop, such as Linden.

Nestled between Dollar Tree and the Ohio BMV in Gahanna, the new storefront opened Memorial Day weekend and sells mattresses, bed bases, bed frames and pillows. Mattress prices range from under $100 to more than $1,000, depending on the size and brand, which includes some well-known names such as Serta, Beautyrest and Casper.

Clark said while she and Robbins originally sold solely Ohio-based brands, they’ve branched out to national brands as business has grown.

Columbus Mattress Wholesale also offers free same-day delivery on most orders from customers living in Columbus. 

Clark does a little bit of everything for the business, from running communications, to working on the sales floor, to managing the sales team, to ordering what they sell. 

She said a big mission for herself and Robbins, beyond doing business, is aiding the community.

“We’ve seen a lot of people struggle,” Clark said.

Clark said she and Robbins work to mentor other people who are hoping to open or currently own a small business. She added that the store starts employees at $17 per hour.

She and Robbins haven’t decided yet what they will do with the original location — which is currently closed — but said they might shift it into an accessory store.

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